Is your
facility nice and clean?
We have the nicest
and largest self-storage facility in the area with clean spaces and
well maintained wide drives that are properly lighted.
What kind
of customer service do you offer?
One of the great
things you will come to appreciate about our service is that it is
just old fashioned friendliness seasoned with respect and a desire
to help you get what you need.
What are your access hours?
We offer 24 hour
access.
How
secure is your facility?
Texas Mega Storage
has Security Fencing, a Camera System throughout the site and
Individual Door Alarms on each unit, a manager that lives onsite and
a well lighted facility.
What size
units do you have and what size do I need?
Our friendly management team has years of experience and can help
you determine what size unit you need based on what you are storing.
You can also use our
sizing guide as a
reference. We have closet to garage sizes available in both climate
controlled and non climate controlled units. It is important to us
to help you find the correct size so that you are not renting more
than you need. We want you to be fully satisfied so that you will
always choose us for your storage needs and recommend us to others.
Do I need
a lock?
You will need a lock for your unit. Texas Mega Storage sells Chateau
Locks with a lifetime warranty. These locks are made especially for
self-storage units. We recommend the canister style lock, the most
secure.
Do I have
to sign a lease?
No, there is no lease; we only require a month to month agreement.
However you may receive a discount if you choose to stay for longer
periods. Call for details.
Do I need
insurance?
We do offer insurance for your belongings from a third party
insurance company. This information is available when you come in.
Some homeowner policies do cover self storage belongings, but be
sure to check your policy and consult your insurance agent before
storing.
What
types of payments do you accept?
We accept cash, checks, and money orders, Master Card, Visa and
American Express. For your convenience, we can set up automatic
payment on your credit or debit card. We offer a guarantee of no
late fees when using this service. We also have a drop
box located at our office for after hour payments by check or money
order. No cash in drop box please.
Do you
sell boxes and supplies?
Yes, we have a wide variety of moving boxes in a range of sizes
along with other packing materials such as paper wrap, bubble wrap,
covers for sofas, mattresses and chairs, jumbo utility bags, magnet
lights, batteries, rope, packing tape, utility knives and more at
great prices. We only sell quality boxes and supplies.
Do you
offer other services?
Texas Mega Storage
also has a Post Office located in the office with packing and
shipping service, copying, post boxes, Western Union, faxes, notary
services and much more. You can take care of all your needs for
these services where you rent without waiting in long lines.
Do you
have a referral program?
YES! If you are a current tenant and refer a customer to us who
rents, we will automatically credit your account to show our
appreciation. Some tenants have paid a lot of their rent this way.
What
kinds of things cannot be stored in a unit?
Hazardous and toxic materials are strictly prohibited. If you have
any questions about certain items, please check with the manager.
